At Audiotone, we respect and protect your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use the Audiotone Warranty App.
📌 1. Information We Collect
When you use our app, we may collect the following types of data:
Personal Information:
Name, phone number, address (entered during warranty/part purchase)
Role (Customer, Dealer, Distributor)
Device Information:
Device ID, model, OS version, and language preference
Firebase Authentication Data:
OTP-based phone number authentication
Location Data (if enabled):
Used to auto-fill address fields
Uploaded Media:
Product image, serial number image, warranty slip (stored in Firebase Storage)
FCM Token:
For sending push notifications
🔐 2. How We Use Your Information
We use the collected data to:
Register and manage your product warranties
Allow Dealers/Distributors to submit requests for approval
Send app updates and promotional notifications
Improve customer support and experience
Maintain records and prevent fraudulent claims
🚫 3. Data Sharing & Security
We do not sell or share your personal data with third parties.
All data is securely stored using Google Firebase Services.
We use standard encryption practices to ensure data safety.
🔔 4. Push Notifications
We use Firebase Cloud Messaging (FCM) to send you notifications related to:
Warranty status updates
Promotions and offers (opt-out available in settings)
🗑 5. Data Retention
We retain your information as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.
👶 6. Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect data from children.
📞 7. Contact Us
If you have any questions or concerns about this policy, feel free to contact us:
📧 Email:audiotonewarranty@gmail.com
📞 Phone: +91 9090646414
✅ 8. Changes to this Policy
We may update this Privacy Policy from time to time. All updates will be posted within the app.